Avoma

Avoma is an AI-powered meeting lifecycle assistant designed specifically for revenue teams (sales, customer success, marketing) to automate note-taking, provide conversation intelligence, and enhance sales coaching. Launched with the vision of moving beyond simple transcription, it aims to manage the entire meeting workflow—from scheduling and preparation to recording, analysis, and post-meeting follow-ups.

A key milestone was the 2025 launch of Avoma 3.0, which significantly upgraded its generative AI capabilities by integrating GPT-4 to produce more human-like meeting notes and summaries. The platform is trusted by over 1,000 organisations globally and differentiates itself by offering a modular, all-in-one platform that replaces the need for multiple point solutions. Its core philosophy is to help teams “focus on conversations, not note-taking”, thereby saving significant time and unlocking actionable insights from every customer interaction.

Features and Functionality

Avoma combines advanced AI note-taking with a comprehensive suite of revenue intelligence and workflow automation tools:

• AI Meeting Assistant: Automatically joins meetings (as a bot) to record, transcribe in real-time with high accuracy, and generate structured, AI-powered summaries that highlight key points, action items, and decisions.

• Generative AI Notes (GPT-4 Powered): Creates human-like, one-page meeting summaries that are organised into smart categories (e.g., business needs, pain points, competitors) rather than just raw transcripts. These notes are editable and can be automatically synced to CRM fields.

• Conversation & Revenue Intelligence: Offers deep analytics, including talk patterns, speaker talk time, sentiment analysis, keyword tracking, and competitor intelligence. It provides deal risk alerts, tracks sales methodologies (like MEDDIC), and offers AI-powered win-loss analysis.

• AI Coaching & Scorecards: Allows managers to create objective scorecards to coach team members based on customisable criteria, moving away from subjective feedback. This includes tracking metrics like filler words and monologue length.

• Meeting Scheduler & Lead Router: Includes an integrated scheduler for 1:1, group, and round-robin meetings. It can automate lead qualification and routing, booking meetings directly while a prospect is still on a call.

• Collaboration Tools: Features a collaborative note editor for real-time co-editing during meetings, the ability to create and share video snippets (“Snippets”), and organise key moments into “Playlists” for training.

• Integrations: Seamlessly connects with major CRMs (Salesforce, HubSpot), video conferencing tools (Zoom, Teams, Meet), and over 6,000 other apps via Zapier.

• Security & Compliance: Adheres to GDPR, SOC 2, and HIPAA compliance standards, with features like customisable consent notifications for recording.

3. Pros & Cons Table

4. Overall Rating

4.6 / 5 ★★★★☆

Avoma is an exceptional, all-in-one AI meeting platform for revenue teams that excels in depth, accuracy, and its modular approach to solving the entire meeting lifecycle. It is arguably unmatched in its niche for combining robust note-taking with genuine revenue intelligence. It loses points for its specific focus that excludes casual users and the potential complexity of its feature set. For sales and customer success teams, it is a powerhouse; for individuals or other use cases, it is likely overkill.

5. Key Reviews

• MeetJamie.ai (2025): “Avoma is a powerhouse for teams that need deep meeting intelligence and automation, especially for sales managers.” The review praises its structured features but notes that those wanting a more flexible, conversational AI assistant might prefer alternatives.

• Forecastio (2025 – Avoma vs. Gong): “Avoma fits teams needing better meeting notes and productivity, while Gong works best for analysing sales calls.” The analysis highlights Avoma’s strength in collaborative note-taking and more accessible pricing starting at $19/user/month, making it a strong value for mid-market companies.

• G2 & User Reviews: Users consistently praise its transcription accuracy, time-saving summaries, and the value of its coaching features. A common critique is the initial learning curve required to master the platform’s extensive capabilities.

Summary: Key Points

• 🏆 Core Strength: A comprehensive, all-in-one revenue intelligence platform that automates the entire meeting workflow from scheduling to insights.

• 🚀 Key Differentiator: Modular pricing that allows teams to start with an AI Meeting Assistant and add powerful intelligence features (Coaching, Revenue) as needed, without a massive upfront investment.

• 🎯 Ideal For:

  • Sales, customer success, and marketing teams in small to enterprise organisations.

  • Managers and leaders who need to coach teams based on objective data from customer conversations.

  • Companies tired of juggling multiple point solutions (e.g., a separate scheduler, note-taker, and conversation intelligence tool).

• ⚠️ Important Considerations:

  • Not designed for individual or non-business use. The free plan is very limited.

  • Be prepared for a learning curve to unlock the full potential of its advanced features.

  • The visible bot may not be suitable for all types of meetings or cultures.

• 💰 Pricing:

  • AI Meeting Assistant: Starts at $19/user/month (billed annually).

  • Add-Ons: Conversation Intelligence ($29/user/mo), Revenue Intelligence ($29/user/mo), Lead Router ($19/user/mo).

  • Free Trial: 14-day full-featured trial with no credit card required.

• 🛠️ Alternatives: Consider Gong for pure enterprise-level sales conversation analytics (at a much higher cost), Fireflies.ai for team collaboration on a budget, or Fathom for a simpler, free transcription tool.

For your website, you could highlight its unique modularity and show a before-and-after demo of a sales manager using the coaching scorecards to provide feedback to a rep.